Terms and Conditions
Welcome to The Lagree Method. These Terms and Conditions (the “Terms”) govern your membership, your use of our studios, classes, private training, equipment, products, websites, mobile apps, and any other services we provide. By completing registration, purchasing a class, package, or product, attending a class or private session, or otherwise using our services, you accept and agree to be bound by and comply with these Terms. If you do not accept these Terms, please do not register, purchase, or use our services.
1. Interpretation
1.1 In these Terms, the following definitions apply:
• “Company,” “we,” “us,” or “our” means The Lagree Method, LLC.
• “Member” means any person who has completed and submitted the online registration.
• “Studio” means any one of the Company’s studios from time to time, and a reference to a Studio in these Terms is to the relevant studio at which a Member has booked to attend a class or private lesson.
• “Site” means our website, mobile applications, and online booking platforms.
• “Terms” or “Terms and Conditions” means these terms and conditions.
1.2 References in these Terms to the singular include the plural and vice versa, and references to any gender include all genders.
1.3 These Terms are incorporated into the Registration Form and into any purchase you make from the Company.
1.4 The Company reserves the right to vary and revoke these Terms from time to time as it considers necessary or desirable for the regulation of the affairs of the Studio and the conduct of Members. We will notify Members of material changes, and until revoked, the Terms are binding on Members. You agree to review the Terms regularly, and your continued access to or use of the Site or our services will mean that you agree to any changes.
1.5 These Terms are governed by the laws of the State of Ohio and the United States, without regard to conflict of law principles, and are subject to the exclusive jurisdiction of the state and federal courts located in Ohio.
1.6 If you access and use the Site, you accept and agree to be bound by and comply with these Terms. If you do not accept these Terms, do not use the Site.
2. Membership
2.1 Subject to these Terms, when a person has completed Registration, they become a Member of the Studio.
2.2 All services purchased from the Company must be preceded by the applicant acknowledging, by way of accepting these Terms, that he or she has no physical limitations preventing participation.
2.3 Acceptance of a person as a Member is in the absolute discretion of the Company.
2.4 The Company reserves the right to expel from the Studio, suspend for a specific period, or refuse to renew the membership of any Member whose conduct is or may, in the Company’s reasonable opinion, be injurious to the character of the Studio, amounts to a breach of these Terms, or where such expulsion is otherwise in the interests of the other Members of the Studio. Any Member so expelled will immediately cease to be a Member of the Studio and will not be entitled to any refund for any period during which the membership is suspended.
2.5 If a Member brings a guest to the Studio for a class, that guest must, before the commencement of the relevant class, become a Member in accordance with and subject to these Terms.
2.6 All applicants under the age of 18 years must have written consent from a parent or legal guardian, which must be made available on request. A parent or legal guardian must also sign any required waiver on behalf of the minor.
2.7 Each Member account is personal to that Member. Members may not share account credentials or transfer their membership to another person except as expressly permitted in these Terms.
3. Studio Hours and Class Schedules
3.1 Details of class times at the Studio may vary from time to time. Class schedules are published by the Studio and are available either at the Studio or through our website and booking app.
3.2 The Company may add, remove, reschedule, or substitute classes, instructors, and equipment without notice and in its absolute discretion.
4. Payment Terms
4.1 Details of the Company’s pricing packages and class prices are available either through our website or directly from the Studio and are such prices as determined by the Company from time to time.
4.2 Unless otherwise stated in the promotion or offer receipt, Company credit is valid for 12 months from and including the date of purchase and is non-refundable.
4.3 All credit and debit cards are processed in U.S. dollars at the time of payment. The Company is not responsible for any fees, charges, exchange rates, or additional charges levied by individual financial institutions or credit or debit card companies.
4.4 A Member may not attend any class at the Studio without first booking and paying for the relevant class.
4.5 Payments for classes in any amount are non-refundable unless otherwise stated in these Terms.
4.6 If purchasing Company packages that require payments to be made in installments, the applicant agrees to approve such installments to be made by credit card or debit card on the dates predetermined in the services contract.
4.7 With the exception of any time-limited packages, Company credit is transferable to immediate family members living within the same household. Company credit cannot be used or transferred to any other related or unrelated parties.
4.8 All time-limited packages are month-to-month and must be cancelled before the auto monthly renewal date to avoid being charged. No refunds will be given once payments are processed. Cancellations can be made through Mindbody or requested by email at info@thelagreemethod.com.
4.9 By providing a payment method, you authorize the Company to charge that payment method for all applicable fees, including recurring membership charges, until you cancel in accordance with these Terms. You are responsible for keeping your payment information current. If a charge is declined, we may suspend access to classes and services until payment is received.
4.10 The Company may change its pricing, fees, and package terms at any time. Changes to recurring fees will not affect Members already enrolled at the prior price until their next renewal, at which point we will provide advance notice of the new price.
5. Refund and Cancellation Policy
5.1 A Member may only book or reschedule classes for themselves through their personal user access on our website, on the phone app, in person at the Studio, by email at info@thelagreemethod.com, or by verbal confirmation with a member of the Company staff over the phone. Voicemail is not an acceptable confirmation of early cancellation.
5.2 Private Training
5.2.1 If your scheduling conflict is known in advance and we are notified at least 12 hours ahead of time, it may be possible to make the session up at a later date or with a different trainer. However, this cannot be guaranteed.
5.2.2 Any sessions missed with less than 12 hours’ notice are forfeited. If you have not already paid for the session, your account or card will be charged for the full amount of the session. If no card or account information is on file, no further sessions will be conducted until the outstanding payment is received. Additionally, reserved time slots may be lost if payment is not made in a timely manner.
5.3 Classes
5.3.1 Pre-paid classes are cancellable if we are notified at least 12 hours ahead of time. There is no refund on Company credit purchased in advance.
5.3.2 Classes are booked on a first-come, first-served basis. A Member may use the waiting list feature through our website or app in the event that his or her first-choice class is unavailable. If a Member joins the waiting list for a particular class and is then booked into that class, the booking will be subject to these Terms in the usual way.
5.4 Products – Fitness Equipment and Accessories
5.4.1 Products may be returned within 14 days for exchange only. Returns are valid only for products that have not been opened, used, or damaged.
5.4.2 Products which are defective or damaged upon arrival may be returned immediately for exchange.
5.4.3 Refunds are only available when an equivalent replacement is unavailable and the customer does not wish to exchange for another product.
5.5 Food and Beverage
5.5.1 The Company reserves the right not to refund or exchange any opened and partially consumed products.
6. Fitness and Health
6.1 By agreeing to these Terms, Members confirm that they have no health problems (including, without limitation, cardiac irregularities; spinal, bone, joint, tendon, or ligament injuries; spells of dizziness; asthma or other breathing difficulty; diabetes; epilepsy; or any allergy) that may affect their participation in any class at the Studio.
6.2 It is the Member’s sole responsibility to notify the Studio before attending any class of any circumstances affecting their health which may be exacerbated through continued use of the Studio or which may have arisen or worsened since their last session at the Studio (if any).
6.3 Members are advised not to undertake strenuous physical activity without first seeking medical advice if they have concerns over their physical condition and well-being. Members with low or high blood pressure or cardiac irregularities should not attend class. If there is any doubt, the Member should consult a doctor. Members may train during pregnancy only with written consent from their physician sent to the Company office, and only through the end of the second trimester.
6.4 The Studio reserves the right to refuse access to any Member if, in its absolute discretion, it considers that the health of the individual concerned may be endangered by the use of Studio facilities.
6.5 Members are required to follow the instructions of the instructor at all times.
6.6 Advice and guidance from our instructors is provided for general fitness purposes only and does not constitute medical advice. Members should consult a qualified medical professional regarding any health concern.
7. Assumption of Risk and Limitation of Liability
7.1 The Company cannot be held responsible for any particular class, instructor, or item of equipment not being available for whatever reason. The Company reserves the right to make alterations to classes, instructors, equipment, and ancillary facilities provided to Members without notice and in its absolute discretion, and the Company will not be liable for any loss occasioned by such alterations except insofar as such loss is by law incapable of exclusion.
7.2 It is the Member’s responsibility to ensure that he or she is capable of undergoing the routine of exercises provided by any program followed or class attended. Members accept the risk of injury from performing exercises and using specialist equipment and are advised to consult their doctor prior to beginning any session. Advice provided by our instructors at no time constitutes medical advice or a substitute for advice provided by a medical professional.
7.3 The Company accepts no liability for loss or damage to property of Members or for injury to Members on the Studio premises or outside the Studio, except insofar as such loss, damage, or injury is by law incapable of exclusion.
7.4 In consideration of their participation in the activities and programs of the Company and the use of facilities and equipment owned or controlled by the Company, the Member hereby waives and releases the Company from any and all responsibility or liability for injuries or damages resulting from their participation in any of the Company’s activities or use of the Company’s equipment or facilities, save in respect of death or personal injury caused by the negligent act or omission of the Company.
7.5 To the maximum extent permitted by applicable law, the Company’s total aggregate liability arising out of or relating to these Terms, your membership, or your use of our services or Site will not exceed the amount you paid to the Company in the twelve (12) months preceding the event giving rise to the claim. In no event will the Company be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, or data.
7.6 The Site and all content, information, and services provided through it are made available on an “as is” and “as available” basis. To the maximum extent permitted by applicable law, the Company disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
8. Use of Facilities
8.1 A Member is entitled to use the Studio’s facilities, provided that the Studio may at any time and without notice withdraw all or part of its facilities for any period in connection with any cleaning, repair, alteration, or maintenance work, or for reasons beyond the control of the Studio or the Company. Where practicable, advance notice will be given.
8.2 Children under the age of 18 may only attend private classes when accompanied by an adult.
8.3 Members must use the Studio’s equipment and facilities only for their intended purpose and in accordance with instructions from staff.
9. Personal Belongings
9.1 Personal belongings are brought onto the Studio premises at the Member’s own risk, and the Company does not accept liability for any loss or damage whatsoever to such items. Members are encouraged to leave valuables at home.
10. Dress Code
10.1 Members are requested to wear clothing appropriate to the activities being undertaken. We recommend that Members wear stretch pants or shorts and a T-shirt or sports top. Grip socks are required for all classes and are available for purchase at the Studio.
11. Safety and Hygiene
11.1 In the interests of safety and hygiene, no crockery, glass, or food is permitted in the Studio. Only water is permitted in the Studio. With the exception of service animals, no pets are permitted in the Studio buildings or on Studio grounds.
11.2 Notwithstanding paragraph 11.1, Members must not walk around the Studio barefoot if they have verrucae or similar foot complaints.
11.3 Members must use the main entrance to the Studio when entering or leaving the Studio. Fire exits, which are clearly marked, are there in the interests of safety, and Members must not interfere with these exits for any reason. In the event of a fire, Members are asked to make their way to the nearest available exit.
11.4 Members must wipe down equipment after use and follow any additional hygiene protocols posted at the Studio from time to time.
12. Photography, Video, and Recording
12.1 The Company may, from time to time, take photographs or video at the Studio for marketing, instructor training, or class-recording purposes. Where required, signage will be posted in the Studio. Members will not be featured in marketing materials without their consent, which may be withdrawn at any time, although content already in distribution may take time to remove.
12.2 Members may not photograph, audio-record, or video-record other Members, instructors, or proprietary class content without express permission. Live-streaming or rebroadcasting classes is prohibited.
13. Intellectual Property
13.1 The Lagree Method, the Lagree name and logos, the Megaformer and related equipment names, class formats, programming, instructional methods, training materials, photography, video content, written content, software, and Site content are the exclusive property of the Company or its licensors and are protected by copyright, trademark, trade secret, and other intellectual property laws.
13.2 Any marketing, educational, or other materials of any nature produced by the Company in connection with the Studio and made available to Members at the Studio remain the property of the Company at all times and are subject to the Company’s copyright.
13.3 Members are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site and any materials provided to them solely for personal, non-commercial use in connection with their membership. Members may not copy, reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, or commercially exploit any of the Company’s intellectual property without prior written permission.
14. Communications and Notices
14.1 Members are required to give written notice to the Company of any change of address or email. Failing such notice, all communications will be assumed to have been received by the Member within five days of mailing to the last address or email notified to the Company.
14.2 The Company may, if a Member so wishes, communicate with the Member by electronic mail. By providing an email address to the Company, the Member consents to receiving email communications from the Company, including notices pursuant to these Terms. The Member also accepts the risk that email may not be a secure and confidential means of communication. The Company will not be liable for any loss or damage suffered as a result of communicating with a Member by email.
14.3 By providing a mobile phone number, you consent to receive transactional text messages from the Company relating to your account, bookings, and payments. With your separate opt-in consent, we may also send marketing text messages. Message and data rates may apply, and you may opt out of marketing texts at any time by replying STOP.
15. General
15.1 The Company reserves the right to refuse admission to the Studio.
15.2 The Company may assign the benefit of the Registration Process and a Member’s membership to a third party at any time without notice to the Member.
15.3 A person who is not a party to the Registration Process has no rights to rely upon or enforce any term of the Registration Process or these Terms.
15.4 Members must at all times observe the Studio guidelines, which may be notified to them from time to time, and are requested to comply with any reasonable directions which the management of the Studio may issue to ensure the smooth operation of the Studio for the convenience of all Members.
15.5 No endorsement or approval of any third parties or their advice, opinions, information, products, or services is expressed or implied by any information provided by the Company.
15.6 Connections to or from other websites, applications, or downloadable software are provided for convenience only. The Company does not review, endorse, approve, or control, and is not responsible for, such third-party sites, applications, or software, the content found there, the third parties named, or their products and services. Use of any third-party site, application, or software is at your sole risk, and the Company will not be responsible or liable for any damages in connection with such use. Use of any downloaded software is governed by the terms of the license agreement, if any, which accompanies or is provided with the software.
15.7 If any provision of these Terms is held to be invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.
15.8 No waiver of any term of these Terms will be deemed a further or continuing waiver of such term or any other term.
15.9 These Terms, together with the Registration Form, any waiver, and any other policies referenced here, constitute the entire agreement between you and the Company with respect to your membership and use of our services, and supersede any prior agreements.
16. Privacy
16.1 Your privacy is important to us. Our Privacy Policy describes how we collect, use, share, and protect your personal information and forms part of these Terms by reference. By accepting these Terms, you acknowledge that you have had the opportunity to review the Privacy Policy.
17. Dispute Resolution
17.1 We hope to resolve any concern informally. Before initiating any formal action, please contact us at info@thelagreemethod.com and give us a reasonable opportunity to address the issue.
17.2 Any dispute arising out of or relating to these Terms or your membership will be governed by Section 1.5 above. To the extent permitted by law, you and the Company each waive any right to a jury trial and any right to participate in a class action or class-wide proceeding in connection with such disputes.
18. Contacting Us
If you have questions about these Terms, please contact us:
The Lagree Method, LLC
Email: info@thelagreemethod.com